Terms of Service – Krishna Patola Saree

1. Introduction

Welcome to Krishna Patola Saree (also referred to as “we”, “us”, or “our”). By accessing or using our website and the products or services offered through it (collectively, the “Services”), you agree to these Terms of Service (“Terms”). If you do not agree with these Terms, please discontinue use of our website.

2. Acceptance of Terms

Your access to and use of the Krishna Patola Saree website, including browsing products and placing orders, are subject to these Terms and our related policies, including our Privacy Policy, Shipping Policy, and Cancellation, Replacement & Refund Policy.

We may update these Terms from time to time by publishing a revised version on our website. Changes will take effect as stated in the updated policy or as otherwise required by applicable law. Your continued use of the website after changes take effect constitutes acceptance of the revised Terms, to the extent permitted by law.

3. Use of the Website

• You may use our website for lawful purposes, including browsing products and purchasing items for personal use or other lawful purposes.

• You agree not to use the website for unlawful activities, fraud, unauthorised access, or any activity that may damage, disrupt, or interfere with our website or services.

• You must not attempt to misuse website features, interfere with website security, or submit false or misleading information.

• We reserve the right to restrict or suspend access to all or part of our website where reasonably necessary, subject to applicable law.

4. Products and Orders

• Krishna Patola Saree offers Patola sarees, traditional textiles, clothing, and related products as displayed on our website.

• Placing an order constitutes an offer to purchase the selected products, subject to order acceptance and these Terms.

• An order confirmation email acknowledges receipt of your order but does not necessarily constitute final acceptance. We may contact you if an order requires verification or cannot be fulfilled.

• Product prices, descriptions, availability, and specifications may change from time to time. Changes will not affect an order already accepted except where permitted by applicable law or agreed with the customer.

• Customers are responsible for providing accurate billing, shipping, and contact information.

• Ownership and risk in purchased products will transfer in accordance with applicable law and the delivery arrangements applicable to the order.

• We reserve the right to cancel or refuse an order where necessary, including in cases of suspected fraud, pricing errors, stock unavailability, or other legitimate circumstances. If payment has been collected for an order that is cancelled, any applicable refund will be processed in accordance with our Refund Policy and applicable law.

5. Third-Party Content and Services

Our website may contain links to or integrations with third-party websites, payment providers, courier companies, social media platforms, or other services.

These third parties operate under their own terms and privacy policies. Krishna Patola Saree does not control all aspects of their services and is not responsible for third-party content or practices to the extent permitted by applicable law.

Your use of third-party services is subject to the relevant provider's terms and conditions.

6. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We may collect and use relevant information to process orders, arrange shipping, process payments, provide customer support, maintain website security, and improve our services. Information may be shared with authorised service providers where necessary to fulfil these purposes or where required or permitted by law.

Please review our Privacy Policy to understand how personal information is collected, used, and protected.

7. Accuracy of Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, and other information on our website are accurate.

However, minor differences may occur between product images and actual products due to lighting, photography, screen settings, fabric characteristics, and traditional craftsmanship.

Product availability, prices, descriptions, and estimated delivery dates may change. We do not guarantee that every website detail will always be free from errors, but we will make reasonable efforts to correct material inaccuracies when identified.

Nothing in this section limits any consumer rights available under applicable law.

8. Intellectual Property

All website content, including text, photographs, product images, logos, graphics, designs, and other materials, is owned by Krishna Patola Saree or its respective licensors, unless otherwise stated.

You may not reproduce, republish, distribute, modify, sell, or commercially exploit website content without prior written permission from the relevant rights holder, except where permitted by applicable law.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Subject to applicable law and the jurisdiction of competent consumer forums and other authorities, disputes arising from or relating to these Terms shall be handled by the competent courts in Gujarat, India.

Nothing in these Terms is intended to exclude or restrict any rights or remedies that customers may have under applicable Indian law.

10. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims directly arising from your unlawful use of the website, your material violation of these Terms, or your infringement of another party's intellectual property rights.

Nothing in this section excludes or limits liability that cannot legally be excluded or limited under applicable law.

11. Termination and Suspension

We may suspend or restrict access to our website where reasonably necessary, including in cases involving suspected fraud, security risks, misuse, or violations of these Terms.

Where appropriate and legally required, we will provide notice or an opportunity to resolve the issue. Suspension or termination does not affect rights or obligations that have already arisen, including applicable payment, refund, or consumer-protection rights.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Business Name: Krishna Patola Saree
Email: prakashvalera07@gmail.com
Location: Ahmedabad, Gujarat, India

Thank you for visiting Krishna Patola Saree. We appreciate your trust and support.